Courses Details
Course category
:
Business
Customer Care Representative
- Handling Customer Inquiries – Respond to customer questions via phone, email, or chat.
- Problem Resolution – Address complaints and provide solutions to customer concerns.
- Product & Service Knowledge – Stay informed about company offerings to assist customers effectively.
- Order Processing & Returns – Help customers with purchases, refunds, and exchanges.
SALARY-
- Entry-Level (0-6 years): ₹1.4 Lakh - ₹5.2 Lakh per year.
- Mid-Level (6-10 years): ₹5.2 Lakh - ₹7 Lakh per year.
- Senior-Level (10+ years): ₹7 Lakh - ₹10 Lakh+ per year.
